Our Services.

A Smarter Approach to Resolving Complex Disputes

Smarter Mediation provides guided, human-led dispute resolution for matters where clarity, fairness, and thoughtful process truly matter. We work with individuals, families, professionals, and organizations to resolve conflict efficiently—without the delay, expense, or hostility of traditional litigation.

Our mediators bring decades of combined experience across legal, personal, and professional disputes. They include former and practicing attorneys, trained mediators with deep subject-matter knowledge, and professionals skilled in navigating high-emotion, high-stakes conversations. We understand both the legal framework surrounding disputes and the human dynamics that often drive them.

Who Our Services Are For

Smarter Mediation is not a one-size-fits-all solution, and not every dispute is a fit. We are intentional about the cases we take on to ensure we can deliver meaningful, effective resolution.

That said, our services are designed to address a wide range of disputes where:

The parties are seeking resolution, not prolonged conflict
Litigation feels excessive, risky, or counterproductive
Communication has broken down or become unproductive
Outcomes require nuance, flexibility, and human judgment

If a dispute is not appropriate for mediation, we will tell you candidly. Our goal is not to accept every case—it is to resolve the right cases well.

Personal

Professional

Human-centered mediation for personal and family conflicts where emotions run high and relationships matter.

Designed to bring clarity, closure, and forward movement without escalation.

Explore

Professional

Structured mediation for workplace and professional disputes that disrupt productivity, morale, or business relationships.

Focused on practical solutions that protect working relationships and organizational stability.

Explore

Legal

Professional

Legal

Efficient mediation for legal disputes where certainty, speed, and control matter more than prolonged litigation.

Designed to resolve complex legal conflicts with clarity and enforceable outcomes.

Explore

Personal Mediation Services

Personal disputes are often the most emotionally charged—and the hardest to resolve without help. Smarter Mediation provides structured, respectful mediation for personal conflicts where communication has broken down, emotions run high, or relationships matter beyond the dispute itself.

Our mediators are experienced in navigating sensitive dynamics with care and clarity, helping parties move toward practical solutions while preserving dignity, boundaries, and—when possible—relationships.

Personal mediation works best when parties are seeking resolution rather than retaliation. Not every dispute is appropriate, and Smarter Mediation is intentional about the cases we take on.

For example:

Family & Relationship Disputes

Roommate & Shared Housing Disputes

Supportive mediation for family members, partners, or former partners navigating ongoing conflict. We help parties clarify expectations, address unresolved issues, and reach forward-focused agreements grounded in respect and mutual understanding.

Roommate & Shared Housing Disputes

Efficient mediation to resolve conflicts around shared living arrangements, including rent, chores, boundaries, guests, noise, and move-out expectations—before tensions escalate or living situations become unworkable.

Co-Parenting & Parenting Agreements

Roommate & Shared Housing Disputes

Family Decision-Making & Caregiving Conflicts

Guided mediation to create practical, workable parenting arrangements that support consistency, cooperation, and the well-being of children. This includes schedules, decision-making responsibilities, communication expectations, and conflict-management strategies.

Family Decision-Making & Caregiving Conflicts

Mediation to assist families in navigating complex decisions involving aging parents, caregiving responsibilities, financial contributions, living arrangements, and expectations—helping reduce resentment and improve coordination.

Friend & Interpersonal Disputes

Family Decision-Making & Caregiving Conflicts

Friend & Interpersonal Disputes

A structured, respectful process to help friends address misunderstandings, broken trust, or unresolved conflict. Mediation can support closure, boundary-setting, or relationship repair when possible.

Neighbor & Community Disputes

Family Decision-Making & Caregiving Conflicts

Friend & Interpersonal Disputes

Mediation for conflicts involving noise, property boundaries, shared spaces, pets, or ongoing neighborhood tensions—designed to de-escalate conflict while preserving community relationships.

Informal Financial Disputes

Life Transition & Expectation Conflicts

Resolution of personal financial disagreements not governed by formal contracts, such as loans between friends or family, shared expenses, reimbursements, or repayment expectations.

Life Transition & Expectation Conflicts

Mediation for disputes arising during major life changes—moves, separations, caregiving shifts, inheritance expectations, or changes in family roles—where misaligned assumptions often lead to conflict.

Professional Mediation Services

Professional disputes can disrupt productivity, damage morale, and create legal and reputational risk if left unresolved. Smarter Mediation provides structured, human-led mediation for workplace and professional conflicts where communication has broken down, trust has eroded, or formal escalation would be costly or counterproductive.

Our mediators bring deep experience in professional environments and understand both organizational dynamics and individual concerns. We help parties resolve disputes efficiently while protecting working relationships, business continuity, and long-term outcomes.

Professional mediation works best when parties want to resolve conflict efficiently while preserving working relationships or business continuity. Smarter Mediation is selective in the cases we take on to ensure the process is productive and appropriate.

For example:

Employer–Employee Disputes

Manager–Team & Leadership Conflicts

Mediation for conflicts involving performance expectations, feedback, compensation, workload, workplace behavior, or role clarity. Designed to resolve issues before they escalate into formal complaints or legal action.

Manager–Team & Leadership Conflicts

Guided mediation to address misalignment between leadership and teams, including communication breakdowns, authority disputes, morale issues, and expectations around accountability and decision-making.

Peer-to-Peer Workplace Conflicts

Manager–Team & Leadership Conflicts

Peer-to-Peer Workplace Conflicts

Resolution of interpersonal disputes between colleagues, including communication styles, collaboration challenges, boundary issues, or perceived inequities that affect team performance.

Human Resources–Related Disputes

Peer-to-Peer Workplace Conflicts

Supportive mediation to resolve conflicts involving internal complaints, policy interpretation, accommodation requests, or workplace tensions—without defaulting to adversarial investigations.

Partnership & Ownership Disputes

Human Resources–Related Disputes

Partnership & Ownership Disputes

Mediation for conflicts between business partners, co-founders, or shareholders involving roles, contributions, decision-making authority, profit allocation, or strategic direction.

Contractor & Freelancer Disputes

Human Resources–Related Disputes

Partnership & Ownership Disputes

Resolution of professional disagreements between businesses and independent contractors regarding scope of work, payment, deliverables, timelines, or expectations.

Client–Service Provider Conflicts

Professional Reputation & Communication Disputes

Mediation to address disputes between professionals and clients involving dissatisfaction with services, billing disagreements, miscommunication, or unmet expectations.

Professional Reputation & Communication Disputes

Guided mediation to resolve conflicts involving public statements, internal complaints, or reputational concerns where escalation could cause lasting damage.

Small Business & Internal Operations Disputes

Professional Reputation & Communication Disputes

Small Business & Internal Operations Disputes

Resolution of disputes within small and mid-sized organizations involving roles, responsibilities, compensation, boundaries, or operational decision-making.

Legal Mediation Services

Legal disputes are often expensive, slow, and adversarial—frequently producing outcomes that satisfy no one. Smarter Mediation provides structured, human-led mediation for legal conflicts where resolution, certainty, and efficiency matter more than prolonged litigation.

Our mediators include former and practicing attorneys with deep experience navigating legal frameworks, risk assessment, and dispute dynamics. We work with individuals, businesses, and counsel to resolve legal disputes efficiently, while remaining flexible enough to craft solutions courts often cannot.

Legal mediation works best when parties want certainty, control, and efficient resolution without surrendering outcomes to a court. Smarter Mediation is selective about the cases we take on to ensure mediation is appropriate and effective.

For example:

Pre-Litigation Disputes

Employment Law–Related Disputes

Contract & Commercial Disputes

Mediation for legal conflicts before a lawsuit is filed, helping parties resolve matters early and avoid the cost, delay, and uncertainty of litigation.

Contract & Commercial Disputes

Employment Law–Related Disputes

Contract & Commercial Disputes

Resolution of disputes involving breach of contract, performance issues, payment disagreements, and interpretation of contractual obligations across a wide range of industries.

Employment Law–Related Disputes

Business & Corporate Litigation Matters

Mediation for legal issues involving wrongful termination claims, wage and hour disputes, discrimination allegations, retaliation concerns, or workplace compliance matters.

Business & Corporate Litigation Matters

Mediation for disputes between companies, partners, shareholders, or members involving governance, fiduciary duties, valuation, or exit terms.

Real Estate & Property Disputes

Business & Corporate Litigation Matters

Real Estate & Property Disputes

Resolution of legal conflicts involving leases, purchase agreements, property management, boundary issues, landlord–tenant disputes, and ownership disagreements.

Divorce & Family Law Matters

Business & Corporate Litigation Matters

Real Estate & Property Disputes

Mediation for legally complex family disputes, including divorce, separation, asset division, spousal support, and parenting agreements—designed to reduce hostility and protect long-term relationships.

Probate, Trust & Estate Disputes

Construction & Contractor Disputes

Mediation for conflicts involving wills, trusts, inheritance expectations, fiduciary duties, and estate administration—often among family members or beneficiaries.

Construction & Contractor Disputes

Resolution of legal disputes involving construction contracts, project delays, payment claims, scope changes, and workmanship concerns.

Insurance & Coverage Disputes

Construction & Contractor Disputes

Intellectual Property–Related Disputes

Mediation for disagreements between policyholders and insurers involving coverage interpretation, claim valuation, or settlement disputes.

Intellectual Property–Related Disputes

Professional Liability & Malpractice Claims

Intellectual Property–Related Disputes

Resolution of legal conflicts involving licensing agreements, ownership rights, use disputes, or infringement claims—where confidentiality and speed are critical.

Professional Liability & Malpractice Claims

Mediation for legal disputes involving allegations of professional negligence, breach of duty, or service-related harm.