General Expectations:

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Smarter Mediation is a modern mediation company that helps individuals, families, and businesses resolve disputes efficiently, privately, and collaboratively. We provide Smarter Dispute Resolution (SDR), a human-led mediation process designed to be faster, fairer, and more effective than traditional mediation or litigation.

Most mediation services rely on rigid structures or a hands-off approach. Smarter Mediation is built around the SMART Method—Speed, Mutuality, Adaptability, Results, and Transparency—and trained mediators who take an active role in guiding disputes toward resolution. We focus on outcomes and client satisfaction, not just process.

No. Lawyers are not required to participate in mediation through Smarter Mediation. Many clients choose mediation specifically to avoid the cost, complexity, and adversarial nature of legal representation. If you wish, you can consult a lawyer outside the process before, during or after mediation.

Yes, you may consult a lawyer before or during mediation, and lawyers can review final agreements if you choose. That said, most clients do not need lawyers present. Mediation is designed to save time and money, and having attorneys involved can significantly increase costs and slow progress. Our mediators are experienced, law-informed professionals who guide the process efficiently and fairly.

Mediation duration varies depending on the complexity of the dispute and the willingness of parties to negotiate. Some cases are resolved in a single session, while others require multiple sessions​​. We average 30 days or less on 90% of cases. 

Yes, absolutely. Mediation through Smarter Mediation is private and confidential. Discussions, documents, and outcomes are not part of the public record, allowing parties to speak openly and honestly without concern about public exposure. To learn more about our policies on confidentiality and the steps we take to protect your private information, click here.

Costs vary depending on the complexity of the dispute. Our mediations range from $499-$2499 per party for an entire month of unlimited dispute resolution support and mediation services, depending on case type. This is considerably less than the 30% commission that most lawyers charge and the hourly rates of most other mediation practitioners. 

Mediation is effective for individuals, families, professionals, and businesses who want a faster, more cost-effective alternative to court. It is especially helpful when parties want control over the outcome, value privacy, or need to preserve an ongoing relationship.

Mediation itself is voluntary, and no decisions are imposed on the parties. However, if an agreement is reached, it can be formalized into a legally binding document with the assistance of legal professionals if the parties choose to do so.

Mediation is voluntary, so both parties must agree to participate. In many cases, people are open to mediation once they understand that it is faster, less expensive, and less adversarial than other options. We can help explain the process and its benefits if needed.

If no agreement is reached, you are free to pursue other options such as arbitration or court. Mediation often still helps narrow issues, clarify positions, and improve communication, which can reduce future legal costs even if full resolution isn’t achieved.

Yes. Mediation often improves communication and understanding, making it especially valuable for ongoing relationships such as co-parents, business partners, coworkers, or neighbors.

That is exactly where mediation helps most. Our mediators are trained to manage high-conflict situations, keep discussions productive, and ensure all parties feel heard and respected.  

Delaying resolution often increases costs, stress, and hostility. Smarter Mediation offers a proactive way to resolve disputes efficiently, privately, and on your terms—before they escalate into something more costly or damaging.

Getting started is simple. Contact us to discuss your situation, and we’ll help determine whether Smarter Mediation is a good fit. There’s no obligation—just a conversation about how to move forward.