A faster, better and SMARTER way to resolve conflict.
Human-centered dispute resolution, done right.
Smarter Mediation is a modern mediation company built around people, not procedure. We believe disputes are best resolved by experienced humans who understand nuance, emotion, and real-world constraints.
We replace drawn-out litigation, passive ADR, and cold tech-only platforms with skilled mediators who actively guide the process forward.
Dispute resolution, reimagined.
Smarter Dispute Resolution (SDR) is our method for resolving disputes faster, fairer, and with outcomes that last. It is built on a simple belief: the best resolutions come from experienced mediators applying a proven framework, not rigid rules or automation alone.
Using the SMART Method—Speed, Mutuality, Adaptability, Results, and Transparency—we help parties move beyond conflict toward practical, workable solutions. The focus is always on resolution that feels fair, sustainable, and worth the time invested.
SMARTER MEDIATION perfectly combines:
The SMART Method
Mediators Guiding the Process
Mediators Guiding the Process
The SMART Method is the foundation of everything we do. It is a purpose-built framework designed to correct the inefficiencies, delays, and adversarial dynamics that undermine traditional dispute resolution.
From the first conversation to final agreement, the SMART Method guides how disputes are structured, how mediators engage with parties, and how outcomes are reached—ensuring the process is efficient, fair, flexible, and focused on real resolution.
Mediators Guiding the Process
Mediators Guiding the Process
Mediators Guiding the Process
Smarter Mediation is always human-led. Our experienced, compassionate mediators are trained in the SMART Method and take an active role in guiding disputes toward resolution with fairness, balance, and care.
We are deeply invested in helping you reach an outcome you can live with. That commitment is why we offer unlimited mediation sessions —so the focus stays on resolution, not the clock. We are here to support you every step of the way.
Technology Used Responsibly
Mediators Guiding the Process
Technology Used Responsibly
We enthusiastically use technology to simplify the mediation process, reduce friction, and save time. Secure document sharing, flexible scheduling, virtual sessions, and efficient communication tools remove unnecessary barriers and delays.
But when it comes to judgment, nuance, and emotional intelligence, humans are smarter. All decisions remain firmly human-led, with technology supporting the process—not replacing the insight, care, and accountability of an experienced mediator.
4 Easy Steps to Resolution:
Step 1: Share
Step 4: Resolve
Step 1: Share
Help us get to know you and understand what your specific needs are.
Fill out the confidential intake form on the "GET STARTED" page with information about your dispute.
Step 2: Speak
Step 4: Resolve
Step 1: Share
Our intake team will contact you within 24 hours.
They will discuss the details of your dispute and assess if our service can help resolve it. They will also help determine which mediator is best suited to assist you.
Step 3: Engage
Step 4: Resolve
Step 4: Resolve
Within 7 days you will be assigned your mediator.
They will take the lead on resolving your dispute. They will immediately begin working with both parties separately and schedule joint sessions as needed.
Step 4: Resolve
Step 4: Resolve
Step 4: Resolve
Your mediator will spend 30 days helping parties arrive at a resolution.
Parties agree on a mutually satisfactory resolution. Written agreement is signed and enforced. Owed parties are paid.